Understanding Vehicle Health Scores
The Vehicle Health Score is one of the most distinctive features of the Car Expert AI report. Rather than handing you a list of technical findings and leaving you to interpret them, we synthesise the entire inspection into a single, meaningful number: your Vehicle Health Score out of 100.
How the Score Is Calculated
The overall Vehicle Health Score is a weighted aggregate of six category scores, each reflecting a critical area of the vehicle:
- Car Details (15%) — VIN, documentation, odometer accuracy
- Engine & Transmission (25%) — mechanical health, fluids, performance
- Air Conditioning (10%) — cooling efficiency, compressor health
- Steering & Brakes (20%) — safety-critical systems
- Electricals & Interiors (15%) — electronics, infotainment, interior quality
- Exteriors & Tyres (15%) — paint, panels, glass, tyre condition
What Different Score Ranges Mean
The vehicle score is one data point. A vehicle might score 82 overall but have a Steering & Brakes category score of 65 — which is a safety concern that demands immediate attention despite the acceptable overall number. Always review category-level scores alongside the overall score.
The Score as a Negotiation Tool
The Vehicle Health Score isn't just informative — it's a practical tool. A score below 85 gives you documented, professional grounds to request rectification before delivery, negotiate a discount, or in serious cases, request a vehicle replacement.
With a Car Expert report in hand, you're negotiating from a position of documented fact rather than subjective impression.
90–100: Excellent
The vehicle is in near-perfect condition. Any findings are minor cosmetic observations that do not affect the vehicle's function, safety, or value. Recommendation: Proceed with delivery.
75–89: Good
The vehicle is in good condition with some minor issues. These are typically cosmetic or easily rectifiable items. Recommendation: Proceed with delivery after dealer addresses noted items.
60–74: Fair
Notable issues found that warrant attention. Some may affect the vehicle's long-term reliability or resale value. Recommendation: Conditional delivery — items should be rectified before acceptance.
Below 60: Poor
Significant defects found that may affect safety, performance, or value. Recommendation: Do not accept delivery until all major issues are resolved or escalate to manufacturer.
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