Terms & Conditions

1. Your Consent

Booking an inspection with us means you're giving Car Expert PDI permission to carry it out, and that you accept every condition, limitation, and disclaimer described in this document.

2. What We Offer

Car Expert PDI's services currently include:

• Pre-Delivery Inspection (PDI) for new cars
• Inspection of used cars
• AI-generated vehicle health reports delivered as PDF
• Guidance and support around car insurance

Services may be added, changed, paused, or dropped at our discretion, at any time, without advance warning.

3. What We Expect From You

When you use this site, we ask that the details you give us are truthful and complete, that you don't try to misuse the platform, that you don't submit false information about a vehicle or an inspection, and that you steer clear of anything fraudulent or unlawful. If a user or a third party gives us incorrect or misleading information, that's on them — not us.

4. How an Inspection Is Carried Out

Our inspectors work visually and non-invasively — nothing gets taken apart. That means anything tucked behind a panel, cover, or sealed compartment, along with the inner workings of the engine, gearbox, suspension, or steering, only gets checked if it's actually visible without disassembly.

5. Limits of an Inspection Report

Every report we produce comes from what our inspector could see, measure with diagnostic tools, and judge using their expertise at that specific moment. Here's what that means in practice:

• Some components simply can't be assessed without opening up the vehicle, so our findings rely on visual judgment where that's the case.
• A report is only good for 24 hours after the inspection — plenty can change in a vehicle's condition once that window closes.
• Since many vehicles we inspect are pre-owned, we can't promise how any given part will hold up going forward.
• Weather, terrain, and how a vehicle gets used can all speed up wear on certain parts.
• Anything that goes wrong afterward — overheating, electrical glitches, electronic component failure — isn't something we can be held accountable for.
• The same goes for aftermarket or used parts already fitted to the vehicle before we inspected it.
• If a part gets swapped, altered, or replaced any time between inspection and delivery, that falls outside what we're responsible for.
• A report is a snapshot: it tells you the vehicle's condition at the moment we looked at it, nothing beyond that.
• We hold ourselves to a high bar for accuracy given the tools and methods available, but no non-invasive inspection can be called 100% infallible.
• Test drives aren't part of a Pre-Delivery Inspection.
• Think of the report as expert advice, not a verdict — whether to buy, sell, or move forward with a vehicle is always your call.

6. Electric Vehicles Are Handled Differently

We don't open up battery packs or touch high-voltage systems on EVs — no internal testing is done there. Our checks on electric vehicles stick to whatever can be safely reviewed from the outside.

7. Technology We Use

Our team runs inspections and builds PDF reports with the help of an in-house Android application plus some AI-assisted tools. These are there to make the process faster and more consistent — they're an aid, not a substitute for a trained inspector's eye, and we can't claim they're flawless. Whatever ends up in your report still comes down to our inspector's own findings and judgment.

8. On Vehicle Value Estimates

Should we share a ballpark figure for what a vehicle might be worth, know that it's drawn from what we observed during inspection, the vehicle's general shape, and how the market's trending — not a formal valuation, and definitely not a promise of what it'll fetch on resale.

9. It's Ultimately Your Call

Treat our report as one piece of the puzzle, not the whole picture. We'd suggest pairing it with an independent mechanic's opinion, a thorough check of the paperwork, and confirmation that the ownership and history line up. Whatever you decide to do with the vehicle afterward is entirely up to you.

10. When We Might Turn Away an Inspection

There are situations where our inspector may decline or call off a visit on the spot — say, the vehicle isn't actually there, it's too dirty to properly assess, the keys aren't available, it's sitting in a workshop, or the location itself isn't safe or reachable.

11. Changing or Cancelling a Booking

Need to reschedule or cancel? Just give us a heads-up at least 4 hours beforehand. Leave it later than that, and you might run into delays or an extra charge.

12. How Long We Keep Your Photos

Photos taken during an inspection stick around for 7 days and then they're gone for good — there's no way to pull them back afterward, including for any dispute that comes up later.

13. Getting Paid

Payment is due as agreed, whether that's before we start or once the job's done. Once you've paid, that payment is locked in — refunds only happen if management decides to make an exception.

14. Ownership of Our Content

Everything from our logos to our report layouts, written content, photos, and overall design belongs to Car Expert PDI. None of it gets copied or reused elsewhere without our written go-ahead.

15. Where Our Liability Ends

We won't be on the hook for indirect or knock-on damages, losses tied to a vehicle deal you make, or choices you make based on one of our reports. Every decision about the vehicle stays yours to own.

16. Legal Jurisdiction

Indian law governs these Terms, and if a dispute ever needs to go to court, it'll be handled in Pune, Maharashtra.

17. We May Update This

These Terms aren't set in stone — we can revise them whenever needed. If you keep using the site after a change, that counts as accepting the new version.

18. Reach Us

Got questions about any of this? Head to our Contact page and get in touch.